229bet Terms and Conditions
Please read these terms carefully before using the 229bet platform. This document forms a binding agreement between you and us.
Table of Contents
1. General Rules
By using the 229bet website (https://229bet.lat) and all services associated with it, you automatically agree to these terms and conditions. These terms apply to every user of the 229bet platform serving the Bangladesh market.
In addition to reading these terms and conditions, you are also requested to read our Privacy Policy and Responsible Gaming Guidelines. Those documents complement each other and together form a complete agreement.
If you disagree with any part of these terms, please refrain from using 229bet's services. By creating an account or logging in to the platform, you confirm that you have read, understood, and accepted these terms in full.
2. Eligibility and Registration
2.1 Age Requirement
The 229bet platform is for individuals aged 21 and above only. Minors (under 21 years of age) may not under any circumstances open an account or place bets on this platform. We may request valid identification for age verification at any time.
2.2 Single Account Policy
Each user may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, 229bet reserves the right to close all accounts and forfeit any funds held in them.
2.3 Registration Information
You must provide true, accurate, and complete information at the time of account registration. If any false or misleading details are found in the information provided, the account will be closed immediately.
- Full name (as per national identity card)
- Correct date of birth
- Active mobile number or email address
- Valid payment method details
3. Account Management
3.1 Account Security
It is your sole responsibility to keep your account password and login details completely confidential. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.
3.2 Identity Verification (KYC)
To ensure secure transactions and prevent money laundering, 229bet may carry out a Know Your Customer (KYC) verification process at any time. Failure to cooperate with this process may result in withdrawal access being temporarily suspended.
3.3 Account Currency
All transactions on 229bet are conducted in Bangladeshi Taka (BDT / ৳). Deposits or withdrawals in any other currency are not accepted.
4. Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount for all payment methods is ৳200 (two hundred taka). Currently accepted payment methods:
- bKash
- Nagad
- Rocket
- Bank Transfer
The deposit process is generally instant. However, bank-based methods may take a little longer.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Under special circumstances this time may be slightly longer.
The following conditions must be met at the time of withdrawal:
- Account KYC verification must be completed
- Wagering requirements for any applicable bonus must be fulfilled
- It is advisable that the withdrawal method matches the deposit method
4.3 Transaction Cancellation
In the case of any suspicious or irregular transaction, 229bet reserves the right to investigate and cancel it if necessary.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members at 229bet will receive a 100% match bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳18,000, you will receive a maximum bonus of ৳8,000 and your total balance will be ৳26,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager an amount equal to 15 times the bonus amount before the bonus funds become withdrawable.
5.3 General Bonus Terms
- The bonus may only be claimed once, per user/household/device
- A maximum bet limit may apply when wagering with bonus funds
- If a bonus offer is not used within the specified time period, it will be automatically cancelled
- 229bet reserves the right to modify or cancel bonus offers at any time
- If evidence of bonus abuse is found, the account and bonus may be forfeited
5.4 VIP Program
The 229bet VIP program has three tiers:
- Bronze: weekly cashback of up to 0.3%
- Silver: weekly cashback of up to 0.5%
- Gold: weekly cashback of up to 0.8%
The criteria for advancing to a VIP tier are determined based on your overall activity and loyalty on the platform.
6. Betting Rules
6.1 Bet Acceptance
A bet will only be considered valid when a confirmation message is displayed by the system and the bet amount has been deducted from your account. If a bet is not completed due to a technical error, it will be considered void.
6.2 Live Betting
Live or in-play betting is conducted based on real-time events. Odds in live betting may change rapidly and some bets may be delayed due to technical reasons. 229bet will not be liable for any loss caused by confusion or technical issues in live betting.
6.3 Bet Cancellation Circumstances
A bet may be cancelled under the following circumstances:
- If the event is cancelled or postponed
- If incorrect odds are displayed (technical error)
- If the result cannot be verified
- If evidence of match-fixing is found
6.4 Cricket Betting
For betting on international cricket including BPL, IPL, T20 World Cup, and ICC tournaments, the official results of the International Cricket Council (ICC) and the relevant board will be considered final.
7. Casino Games
7.1 Game Operations
The casino section of 229bet offers slots, fishing games, crash games, live casino, and other games. All games are powered by software from various reputable game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi.
7.2 Fair Play
229bet is committed to ensuring fair play. The outcome of all games on our platform is determined through Random Number Generator (RNG) technology, which is neutral and unbiased.
7.3 Game Disputes
If a dispute arises over the outcome of any game, the server log of the relevant game provider will be considered the final evidence. If a game remains incomplete due to a technical error, a decision will be made based on the system log.
8. Prohibited Activities
The following activities are strictly prohibited on the 229bet platform:
- Operating an account on behalf of a minor (under 21 years of age)
- Creating or using multiple accounts
- Manipulating or abusing the bonus system
- Money laundering or transacting with funds from illegal sources
- Participating in betting syndicates or organised match-fixing
- Using software bots or automation tools
- Attempting to interfere with the platform's security systems
- Attempting to access another user's account
If any of the above activities are detected, the account will be closed immediately and all balances may be forfeited. Relevant authorities will be notified if required.
9. Privacy and Data Protection
229bet places the highest importance on protecting your personal information. All data collected on our servers is kept secure through SSL encryption technology.
To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.
We do not share your information with third parties, except where required by legal obligation or to comply with applicable law.
10. Limitation of Liability
229bet accepts no liability in the following cases:
- Any issue caused by loss of internet connection
- Loss caused by a fault in the user's device or software
- Delays or errors by third-party payment gateways
- Unauthorised access to an account due to the user's own negligence
- Temporary service disruption due to unforeseen technical issues
Gaming is a recreational activity. 229bet is not liable for financial losses. Play responsibly and do not bet beyond your means.
11. Account Suspension and Closure
11.1 229bet's Rights
229bet reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of these terms and conditions
- Suspicion of fraud or deception
- Direction from legal authorities
- Extended inactivity
11.2 User Rights
You may close your account at any time. In that case, the valid balance in your account (subject to applicable conditions being met) will be returned to you. Account closure requests must be submitted through the support team.
11.3 Inactive Accounts
Accounts with no activity for 12 months or more may be marked as inactive. A maintenance fee may apply to inactive accounts.
12. Changes and Amendments
229bet reserves the right to partially or fully modify these terms and conditions at any time. In the event of any significant change, users will be notified as far in advance as possible.
Continued use of the platform after changes are published will be considered as your acceptance of the new terms and conditions. Therefore, it is recommended that you review this page regularly.
13. Applicable Law
These terms and conditions will be governed by the relevant applicable law. Any dispute arising from this agreement will first be attempted to be resolved through discussion.
As a user, you personally guarantee that you will responsibly comply with the applicable laws of your country or region. Residents of places where online betting is prohibited under local law are advised not to use this platform.
14. Contact
If you have any questions or feedback regarding these terms and conditions, please contact us:
- 24/7 Live Chat: Get support in Bengali through the platform's live chat feature
- Email: [email protected]
Our support team is available seven days a week, twenty-four hours a day to serve you.
For more information on responsible gaming, visit: Responsible Gaming. To learn more about our services, visit: About Us.
Important: 229bet is for those aged 21 and above only. Gambling can be addictive. If you need help, please visit our Responsible Gaming page.